Returns And Exchanges
We will gladly accept exchange or return of full price, unworn, unwashed unmarked, unaltered and undamaged merchandise.
Items must be in original condition and must not have been altered, worn or washed. All tags must be attached. All garments are despatched with attached tags. If the tag is removed the item no longer qualifies for return.
Any garments returned to us with makeup/fake tan or any other markings/stains will not be refunded or exchanged. Garments that have been damaged in any way will not be exchanged or refunded.
To make your return
1. Please refer to our Return Policy above to ensure that your return meets the criteria stated.
2. Contact our sales department at firstname.lastname@example.org with next form:
3. Once your package is received, we'll issue the refund back to the original form of payment. Depending on your bank, you should see the full amount in 3-7 business days.
Something's not right?
If you believe you have received defective merchandise or were shipped incorrect merchandise, you must, without exception, contact our customer service team within 3 days of receipt.
Additional questions? Please contact us at email@example.com anytime. It's a pleasure to help you and we're always glad to help.